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Make a referral

Referrals take two minutes.

Send the file by email or phone and our intake team takes it from there. We contact your client within 1 business day of the referral. We take referrals from WorkSafeBC, ICBC, long-term disability insurers, Veterans Affairs Canada, employers, lawyers and private clients.

Send a referralFor files ready to start. Email the referral and any attachments, or call our intake team. We contact your client within 1 business day.

Prefer a form? Use our online referral form.

Ask for a quote or more informationFor estimates, scope questions or checking availability in a region before you refer. Every request goes straight to our intake team.

What to include

The more we have up front, the faster we can call the client.

  • Your name, organization, email and phone
  • The funder, and the claim or file number
  • The client's name, phone number and the city or community they live in
  • The services you are requesting
  • Relevant medical reports and any goals or deadlines on the file
  • Anything we should know before we call, such as an interpreter, accessibility needs or safety concerns

Direct contacts

Head office

102-208 Ellis Street, Penticton, BC V2A 4L6. All locations

Have you been referred to us? Read what to expect.

Ready to refer? It takes two minutes.