Skip to main content

Home / Services / Complex seating

Part of our community rehabilitation

Complex seating and wheelchair prescription

Our occupational therapists assess, prescribe and fit wheelchairs and complex seating across the BC Interior, from manual and power wheelchairs to fully custom seating for people with complex posture and pressure care needs.

CTC occupational therapist capturing a client's seated shape for a custom wheelchair cushion

Complex seating at a glance

Who qualifies?

People who use a wheelchair or are starting to, including after a spinal cord injury, brain injury, stroke or amputation, and people living with MS, ALS, cerebral palsy or age-related mobility loss. Also anyone whose current seating causes pain, poor posture or pressure injuries.

What is covered?

WorkSafeBC, ICBC, Veterans Affairs Canada, FNHA/NIHB and extended health plans may fund the assessment and equipment when they approve it. Check with your funder to confirm what is covered. See fees and funding.

How referrals work

Send a referral by email to referrals@creativetherapyconsultants.ca, call 1-888-880-3222, or use our online referral form. We contact the client within 1 business day.

What to expect

An assessment at home or in the community, measurements and a mat assessment, equipment trials with a seating supplier, a written prescription for the funder, then fitting, training and follow-up.

What our seating and wheelchair service includes

One occupational therapist works through the whole process with the client, their family, the funder and the seating supplier.

Seating and mobility assessment

Posture, mat assessment and measurements, skin, transfers, and how and where the chair will be used day to day.

Manual and power wheelchair prescription

The right frame, setup and features for the person's body, abilities, home, vehicle and goals.

Pressure care

Cushions and positioning that help protect skin and lower the risk of pressure injuries.

Custom seating

Ride Designs custom cushions and backs, shaped to the person, when standard seating isn't enough.

Equipment trials and funding reports

Trials with seating suppliers, then a clear written prescription and justification for the funder.

Fitting, training and follow-up

Setup and adjustments, training for the person and their carers, and reviews as needs change.

Amanda Grant, MScOT, receiving her Ride Designs Custom Systems Practitioner certificate

Ride Designs certified custom seating

Amanda Grant, MScOT, is a certified Ride Designs Custom Systems Practitioner. Ride Designs custom cushions and backs are made from a capture of the person's own seated shape, for people who can't get the support or pressure relief they need from off-the-shelf seating. Amanda can:

  • Capture the person's seated shape to build a custom cushion or back
  • Support pelvic and trunk positioning for complex postures
  • Help protect skin for people at high risk of pressure injuries
  • Coordinate fitting and adjustments with the seating supplier
  • Review the seating as the person's body and needs change

Complex seating across the BC Interior

We see clients at home, at work and in the community, or at our offices, across the Interior of BC.

Okanagan

Kelowna, Vernon, Penticton and surrounding communities.

Kamloops and the Thompson

Kamloops and the surrounding Thompson region.

Cariboo

Williams Lake, 100 Mile House and Quesnel.

Complex seating questions

What is complex seating?

Seating for people who need more than a standard wheelchair cushion and back, because of posture, pain, a high risk of pressure injuries, or a body shape that off-the-shelf seating can't support well.

What is a Ride Designs custom cushion?

A cushion made from a capture of the person's own seated shape, designed to position the pelvis and take pressure off areas at risk. Amanda Grant, MScOT, is a certified Ride Designs Custom Systems Practitioner.

Who pays for a wheelchair or seating system?

It depends on the funder. WorkSafeBC, ICBC, Veterans Affairs Canada, FNHA/NIHB and extended health plans may fund the assessment and equipment when they approve it. Check with your funder to confirm what is covered.

Do you work with seating suppliers?

Yes. We work alongside seating suppliers for equipment trials, fitting and adjustments, so the final setup matches the prescription.

Which areas do you cover?

We provide complex seating services across the BC Interior, including the Okanagan, Kamloops and the Thompson, the Kootenays and the Cariboo. Assessments take place at home, in the community or at one of our offices.

See it in practice

Case studies from our clinicians, with identifying details changed.

Custom seating after spinal cord injury in rural BC

Wheelchair trials, funding, custom seating and adaptive paddling after GF Strong.

Read the case study

Hospital to home after spinal cord injury

Equipment, home modifications, home care and power mobility after discharge.

Read the case study

Related services

Ready to refer? It takes two minutes.