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Part of our community rehabilitation

Counselling in Kelowna, Kamloops and online across BC

Our counsellors work with teens and adults dealing with anxiety, depression, trauma, grief and stress. We see clients in Kelowna, Kamloops, Penticton, Vernon and Williams Lake, and online anywhere in BC. You can book a private session, or come to us through ICBC, WorkSafeBC, Veterans Affairs Canada or a long-term disability insurer.

Client practising a calming mindfulness exercise with a CTC counsellor on a patio

What our counsellors help with

Individual counselling for teens, adults and older adults. If you are not sure whether counselling fits what you are going through, call and ask.

AnxietyWorry, panic attacks, avoidance and all-or-nothing thinking that get in the way of daily life.
DepressionLow mood, loss of interest and pulling away from people, worked on with talk therapy and practical tools such as behavioural activation.
Trauma and PTSDSupport after a car crash, a workplace injury, family violence or another traumatic event, whether recent or long past.
Grief and lossCoping with a death, the end of a relationship, or the loss of the life you had before an injury.
Stress and burnoutWhen work, caregiving or other pressures have left you exhausted and short on patience and sleep.
Life transitionsAdjusting to big changes, such as a move, a new role, a separation or retirement.
Workplace issuesConflict at work, difficult emotions on the job, and the stress of going back after time away.
RelationshipsCommunication, conflict, boundaries and family stress.
Injury and chronic painThe emotional side of living with an injury or ongoing pain, including frustration, fear and changes to how you see yourself.

How we work: CBT, EMDR, DBT and more

Your counsellor chooses the approach with you and often combines more than one.

Cognitive behavioural therapy (CBT)

Looks at the thought patterns and habits that keep distress going and helps you replace them with more useful ones.

EMDR (Eye Movement Desensitization and Reprocessing)

A structured therapy for trauma that uses bilateral stimulation, such as eye movements or taps, so painful memories carry less emotional charge.

Dialectical behaviour therapy (DBT)

Teaches skills for managing intense emotions, getting through distress and handling relationships.

Acceptance and commitment therapy (ACT)

Helps you make room for difficult thoughts and feelings while taking steps toward what matters to you.

Solution-focused therapy

Concentrates on your goals and on what is already working, then builds practical next steps.

Trauma-informed and client-led

You set the pace and have a say at every step. Safety comes first, and nothing is pushed before you are ready.

Meet our counsellors

Each of our counsellors holds a master's degree in counselling or a related field. Read their profiles to find someone who fits.

Claire DeWitt, Registered Clinical Counsellor

Claire DeWitt

BSc KIN, MA, RCC. Kelowna, Penticton, Vernon and online across BC

Teens and adults. Anxiety, emotional regulation, stress and body image, using CBT and solution-focused therapy.

Read Claire's profile
Praveen Parmar, Registered Clinical Counsellor

Praveen Parmar

MA, RCC. Kelowna and online

Adults 18 and over. Anxiety, depression, trauma and relationships, using CBT, EMDR and cognitive processing therapy. Particular interest in multicultural counselling.

Read Praveen's profile
Rory Fisher, Registered Clinical Counsellor

Rory Fisher

BSW, MC, RCC. Kamloops, Williams Lake and online across BC

Adults 19 and over. Acute and complex trauma, car crash trauma, grief and family violence. EMDRIA-trained in EMDR, also trained in DBT and CBT.

Read Rory's profile
Nicole Befurt, Registered Clinical Counsellor

Nicole Befurt

MC, RCC. Kamloops and area

Support after loss, injury or trauma, helping clients find their own strengths and their own way forward.

Read Nicole's profile
Lindsay Burkatsky, counsellor and vocational rehabilitation consultant

Lindsay Burkatsky

M.Ed., RCC, CCC, CVRP. Kamloops and area

Counselling and vocational rehabilitation, with an encouraging style and a strong interest in health and wellness.

Read Lindsay's profile
Erin Browne, Registered Clinical Psychologist

Dr. Erin Browne

PhD, R.Psych. Northern BC and online

Registered Clinical Psychologist specializing in rehabilitation and health. Anxiety, mood disorders, trauma, stroke and brain injury, and chronic pain.

Read Erin's profile

Sessions, cost and coverage

Contracted provider for WorkSafeBC, ICBC and long-term disability insurers. Private clients are welcome too.

In person

Counsellors based in Kelowna and Kamloops, also seeing clients in Penticton, Vernon and Williams Lake.

Online

Secure video sessions for clients anywhere in BC.

Format

One-to-one counselling for teens, adults and older adults.

Private fees

$160 for a 50-minute session. Many extended health plans cover counselling by a Registered Clinical Counsellor; check your plan. We can bill many extended health insurers directly, so you don't have to pay up front and claim it back.

ICBC

If you were hurt in a motor vehicle crash in BC, ICBC may fund your counselling. We can bill ICBC directly.

WorkSafeBC, Veterans Affairs and insurers

If WorkSafeBC, Veterans Affairs Canada, a long-term disability insurer or your employer referred you, your counselling is funded through that referral.

How to book

Call 1-888-880-3222 or send a question through our enquiry form. Referred clients hear from us within 2 business days, and every client gets their counsellor's direct phone number and email.

Your first counselling session

The first session is about getting to know you: what brought you in, what you would like to change, and what has or hasn't helped before. Your counsellor explains how confidentiality works, and together you agree on goals and an approach.

You don't need to prepare anything, and you only share what you are ready to share. You also get your counsellor's direct phone number and email.

"Counselling is about creating a safe space where clients feel both supported and challenged. By tailoring each session to their unique needs, I help clients discover practical strategies that make a real difference in their lives."

Claire DeWitt, BSc KIN, MA, RCC, Registered Clinical Counsellor

Counselling questions, answered

Do you offer online counselling?

Yes. We offer secure video sessions to clients anywhere in BC, as well as in-person sessions in Kelowna and Kamloops.

Do you offer a free consultation?

Yes. Book online through Jane or call 1-888-880-3222 to book a free consultation and find the right counsellor for you.

Is counselling covered by my extended health benefits?

Many extended health plans cover counselling by a Registered Clinical Counsellor, but coverage varies by plan. Check how much your plan covers each year. Private sessions are $160 for 50 minutes.

Do you direct bill my insurance?

Yes, we can bill many extended health plans directly. Bring your plan details to your first session, or call 1-888-880-3222 to check.

How quickly can I start?

Referred clients hear from us within 2 business days of the referral. For private sessions, call 1-888-880-3222 and we will tell you who has availability in Kelowna, Kamloops or online.

What is the difference between a counsellor and a psychologist?

Both provide therapy, but their training and registration differ. A Registered Clinical Counsellor (RCC) holds a master's degree in counselling or a related field, has completed supervised clinical practice and is registered with the BC Association of Clinical Counsellors (BCACC). Psychologists are registered with a separate regulatory body.

Is counselling confidential?

Yes. What you discuss stays private, with a few legal exceptions, such as a serious risk of harm to you or someone else. If a funder referred you, your counsellor will explain at the start what is shared with them.

Can ICBC pay for counselling after a car crash?

Yes. ICBC funds counselling for people dealing with psychological distress after a motor vehicle crash in BC, and we can bill ICBC directly. Report the crash to ICBC, then call us to get started.

Where are your counsellors located?

Our counsellors are based in Kelowna and Kamloops, also see clients in Penticton, Vernon and Williams Lake, and offer online sessions anywhere in BC.

If you are in crisis or thinking about suicide, call or text 9-8-8 any time, or call 911 in an emergency. Counselling is not an emergency service.

Related reading from our counsellors

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