Part of our community rehabilitation
Our counsellors work with teens and adults dealing with anxiety, depression, trauma, grief and stress. We see clients in Kelowna, Kamloops, Penticton, Vernon and Williams Lake, and online anywhere in BC. You can book a private session, or come to us through ICBC, WorkSafeBC, Veterans Affairs Canada or a long-term disability insurer.

Individual counselling for teens, adults and older adults. If you are not sure whether counselling fits what you are going through, call and ask.
Your counsellor chooses the approach with you and often combines more than one.
Cognitive behavioural therapy (CBT)
Looks at the thought patterns and habits that keep distress going and helps you replace them with more useful ones.
EMDR (Eye Movement Desensitization and Reprocessing)
A structured therapy for trauma that uses bilateral stimulation, such as eye movements or taps, so painful memories carry less emotional charge.
Dialectical behaviour therapy (DBT)
Teaches skills for managing intense emotions, getting through distress and handling relationships.
Acceptance and commitment therapy (ACT)
Helps you make room for difficult thoughts and feelings while taking steps toward what matters to you.
Solution-focused therapy
Concentrates on your goals and on what is already working, then builds practical next steps.
Trauma-informed and client-led
You set the pace and have a say at every step. Safety comes first, and nothing is pushed before you are ready.
Each of our counsellors holds a master's degree in counselling or a related field. Read their profiles to find someone who fits.

Claire DeWitt
Teens and adults. Anxiety, emotional regulation, stress and body image, using CBT and solution-focused therapy.
Read Claire's profile
Praveen Parmar
Adults 18 and over. Anxiety, depression, trauma and relationships, using CBT, EMDR and cognitive processing therapy. Particular interest in multicultural counselling.
Read Praveen's profile
Rory Fisher
Adults 19 and over. Acute and complex trauma, car crash trauma, grief and family violence. EMDRIA-trained in EMDR, also trained in DBT and CBT.
Read Rory's profile
Nicole Befurt
Support after loss, injury or trauma, helping clients find their own strengths and their own way forward.
Read Nicole's profile
Lindsay Burkatsky
Counselling and vocational rehabilitation, with an encouraging style and a strong interest in health and wellness.
Read Lindsay's profile
Dr. Erin Browne
Registered Clinical Psychologist specializing in rehabilitation and health. Anxiety, mood disorders, trauma, stroke and brain injury, and chronic pain.
Read Erin's profileContracted provider for WorkSafeBC, ICBC and long-term disability insurers. Private clients are welcome too.
In person
Counsellors based in Kelowna and Kamloops, also seeing clients in Penticton, Vernon and Williams Lake.
Online
Secure video sessions for clients anywhere in BC.
Format
One-to-one counselling for teens, adults and older adults.
Private fees
$160 for a 50-minute session. Many extended health plans cover counselling by a Registered Clinical Counsellor; check your plan. We can bill many extended health insurers directly, so you don't have to pay up front and claim it back.
ICBC
If you were hurt in a motor vehicle crash in BC, ICBC may fund your counselling. We can bill ICBC directly.
WorkSafeBC, Veterans Affairs and insurers
If WorkSafeBC, Veterans Affairs Canada, a long-term disability insurer or your employer referred you, your counselling is funded through that referral.
How to book
Call 1-888-880-3222 or send a question through our enquiry form. Referred clients hear from us within 2 business days, and every client gets their counsellor's direct phone number and email.
The first session is about getting to know you: what brought you in, what you would like to change, and what has or hasn't helped before. Your counsellor explains how confidentiality works, and together you agree on goals and an approach.
You don't need to prepare anything, and you only share what you are ready to share. You also get your counsellor's direct phone number and email.
"Counselling is about creating a safe space where clients feel both supported and challenged. By tailoring each session to their unique needs, I help clients discover practical strategies that make a real difference in their lives."
Claire DeWitt, BSc KIN, MA, RCC, Registered Clinical Counsellor
Yes. We offer secure video sessions to clients anywhere in BC, as well as in-person sessions in Kelowna and Kamloops.
Yes. Book online through Jane or call 1-888-880-3222 to book a free consultation and find the right counsellor for you.
Many extended health plans cover counselling by a Registered Clinical Counsellor, but coverage varies by plan. Check how much your plan covers each year. Private sessions are $160 for 50 minutes.
Yes, we can bill many extended health plans directly. Bring your plan details to your first session, or call 1-888-880-3222 to check.
Referred clients hear from us within 2 business days of the referral. For private sessions, call 1-888-880-3222 and we will tell you who has availability in Kelowna, Kamloops or online.
Both provide therapy, but their training and registration differ. A Registered Clinical Counsellor (RCC) holds a master's degree in counselling or a related field, has completed supervised clinical practice and is registered with the BC Association of Clinical Counsellors (BCACC). Psychologists are registered with a separate regulatory body.
Yes. What you discuss stays private, with a few legal exceptions, such as a serious risk of harm to you or someone else. If a funder referred you, your counsellor will explain at the start what is shared with them.
Yes. ICBC funds counselling for people dealing with psychological distress after a motor vehicle crash in BC, and we can bill ICBC directly. Report the crash to ICBC, then call us to get started.
Our counsellors are based in Kelowna and Kamloops, also see clients in Penticton, Vernon and Williams Lake, and offer online sessions anywhere in BC.
If you are in crisis or thinking about suicide, call or text 9-8-8 any time, or call 911 in an emergency. Counselling is not an emergency service.