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Part of our community rehabilitation

Workplace and employment services

Workplace health is the employer-facing side of CTC's community rehabilitation, for employers and insurers in BC and Alberta. Occupational therapists, kinesiologists and counsellors help prevent injuries, respond early and support recovery, with programs based on real job demands.

Clinician coaching a client through a safe squat movement as part of return-to-work conditioning

What's included

Physical, functional and psychological health, addressed by one team.

Job demands analyses (JDAs)Physical and cognitive mapping of essential and non-essential tasks, for hiring, accommodation and return-to-work planning.
Pre- and post-offer employment screeningRole-specific physical and cognitive testing that is objective and legally defensible, to reduce onboarding risk and early claims.
Ergonomic and workstation assessmentsOnsite or virtual assessments, practical task and workstation changes, and staff education on injury prevention.
Early intervention programsRapid access for physical and psychological concerns: OT-led return-to-work planning, kinesiology for activation and conditioning, and counselling for stress, anxiety and trauma.
Workplace accommodationsOT assessments and recommendations for changes to the workspace, duties or hours, with follow-up to check the accommodations are working.
Phased return to workGraduated plans that build workload over time, with regular check-ins and adjustments to reduce the risk of re-injury.

Return to work

How we help an injured employee get back to work

Most return-to-work plans fail for simple reasons: nobody talks to the worker early, the plan doesn't match what they can actually do, or nobody checks how it's going. Here's how we avoid that.

Early contact

We call the worker within 2 business days of referral. The sooner someone talks to them about getting back, the better the outcome.

Match the plan to the person

An occupational therapist assesses what the worker can do now, and, where needed, the physical demands of the job through a job demands analysis or a functional capacity evaluation.

A graduated return

We build a graduated return-to-work plan that adds hours and duties in steps, with any accommodations to the workspace, tasks or schedule set out clearly for the supervisor.

Support alongside

Kinesiology for conditioning and counselling for stress, anxiety or trauma can run alongside the plan, from the same team.

Check in and adjust

We check in regularly with the worker and the employer and change the plan if it isn't working, rather than waiting for it to fail.

Read our guide for BC employers on supporting an injured worker

Workplace accommodationsWhen an employee needs changes to keep working, an occupational therapist assesses the job and the person and recommends specific accommodations: changes to the workspace, the duties or the hours. We work with the employee, HR and, where there is one, the union, and check back after the changes are in place to see whether they are working. Employers in BC have a duty to accommodate under human rights law, and a clear, practical plan makes it easier to meet.Guide to requesting accommodations
Hiring and keeping people with disabilitiesOur occupational therapists and employment specialists help employers set up roles, workspaces and supports so people with disabilities can do the job well, and help keep experienced staff at work after an injury or illness instead of losing them.Why it pays to hire inclusively

Who refers

Employers, HR and disability managers, and insurers. We work with municipalities, insurance partners, construction, healthcare and industrial companies, including forestry and mining operations.

Our services scale across regional and rural operations, from 12 offices across BC and in Calgary.

Frequently asked questions

Can you work onsite?

Yes. We offer onsite and virtual options.

Do you coordinate with HR and case managers?

Yes. We liaise with everyone involved.

Do you support multi-site organizations?

Yes. We coordinate services across regions.

Do you offer early intervention for employees?

Yes. Our early intervention programs give rapid access for physical and psychological concerns, with OT-led return-to-work planning, kinesiology for activation and conditioning, and counselling for stress, anxiety and trauma.

Which areas do you cover?

We work from 12 offices across BC and in Calgary, and our services scale across regional and rural operations.

Related services

Ready to refer? It takes two minutes.