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Our core service

Community rehabilitation

Community rehabilitation is rehab delivered where the client lives and works, by one coordinated team of occupational therapists, kinesiologists, counsellors and vocational rehabilitation consultants. CTC provides it across BC and in Calgary for clients referred by WorkSafeBC, ICBC, Veterans Affairs Canada, long-term disability insurers and employers, with the goal of function and independence at home, in the community and, where possible, at work.

Make a referralCall 1-888-880-3222
CTC clinician and client smiling while planting tomatoes together on a patio

What community rehab at CTC covers

Many of our clients are not working and may not return to work. Plans are built around what each person needs to do day to day.

Functional rehabilitationAssessment and treatment of daily function after injury or illness, with goals set around the activities that matter to the client.
Mobility and fallsBalance screening, gait aid selection and training, strength programs, and wheelchair and power mobility assessments.
Home and community independenceIn-home assessments that identify barriers, practical changes to layout, routines and tasks, hospital discharge planning and community navigation.
Equipment and home modificationsPrescription and training for mobility aids, adaptive tools and assistive technology. Grab bars, railings, ramps and bathroom changes, planned with contractors where needed.
Pain and activity managementPacing, goal-setting, flare-up planning and graded activity, one to one or through SHIFT, our virtual pain management group.
Psychological recoveryCounselling for anxiety, trauma, depression and stress, alongside OT activation and exposure-based programs that rebuild participation.
Work capacity, where possibleFunctional capacity evaluations, work conditioning, graduated return-to-work plans and vocational options when work is a realistic goal.

The disciplines involved

Each discipline is one part of the same plan, so the client deals with one team rather than several providers.

Occupational therapy

Assessment of function at home, in the community and at work. Equipment, home modifications, seating, concussion and cognitive rehab, and mental health-informed activation.

Kinesiology

Movement, strength and conditioning programs, delivered one to one and typically under the direction of the occupational therapist on the file.

Counselling

Registered Clinical Counsellors offering CBT, DBT, EMDR and trauma-informed care, in person or online.

Vocational rehabilitation

Vocational assessment, transferable skills analysis, labour market research, work trials, job coaching and placement.

Rehabilitation assistants

Rehabilitation assistants in every region work with clients on the programs their therapists set, so practice happens between therapist visits.

Who refers

Contracted provider for WorkSafeBC, ICBC and long-term disability insurers.

WorkSafeBCCase managers referring injured workers for community rehab and return-to-work support.WorkSafeBC →ICBCAdjusters and rehabilitation coordinators referring clients after a motor vehicle collision.ICBC →Veterans Affairs CanadaCase managers referring Veterans for rehabilitation at home and in the community.Veterans Affairs →Long-term disability insurersDisability case managers referring claimants for rehab, assessment and vocational support.Insurers →EmployersHR and disability managers referring employees for early intervention and workplace support.Employers →Legal counselLawyers referring for functional capacity evaluations, cost of future care reports and expert opinion.Medical-legal →

We also accept referrals through FNHA (NIHB).

Common questions

What is community rehabilitation?

Community rehabilitation is rehab delivered where the client lives and works, by one coordinated team of occupational therapists, kinesiologists, counsellors and vocational rehabilitation consultants. The goal is function and independence at home, in the community and, where possible, at work.

Do you see clients at home?

Yes. Most of our work takes place in the client's home and community. Sessions can also take place at worksites, at our offices or online.

How quickly do you contact the client?

We contact the client within 1 business day of receiving a referral. Each client gets their clinician's direct phone number and email.

Which areas do you cover?

CTC works from 12 offices: Penticton (head office), Kelowna, Kamloops, Williams Lake, Prince George, Terrace, Vancouver, Victoria, Nanaimo, Castlegar, Cranbrook and Calgary. Therapists also travel to rural communities, including Northern BC and the Kootenays.

How do I refer a client?

Email referrals@creativetherapyconsultants.ca, call toll free 1-888-880-3222 or use our online referral form.

Services within community rehab

Occupational therapyKinesiologyCounsellingFCEs and medical-legalVocational rehabAged careGroup programs

Been referred to CTC by WorkSafeBC, ICBC, Veterans Affairs or your insurer? Here's what to expect at your first appointment →

Ready to refer? It takes two minutes.

Make a referral1-888-880-3222